Shipping Policy
At ITVA Essence, we aim to deliver your orders safely and on time. Please read our shipping policy carefully.
1. Order Processing Time
-
All orders are processed within 1–2 business days
-
Orders are not shipped on Sundays or public holidays
-
You will receive a confirmation once your order is placed
2. Shipping Time
-
Standard delivery time is 3–7 business days depending on your location
-
Delivery timelines may vary due to external factors such as weather, courier delays, or remote locations
3. Shipping Charges
-
Shipping charges (if applicable) will be displayed at checkout
-
We may offer free shipping on selected orders or promotions
4. Order Tracking
-
Once your order is shipped, you will receive a tracking ID via email or SMS
-
You can track your order using the provided tracking details
5. Delivery Issues
-
If your order is delayed, lost, or damaged during transit, please contact us immediately
-
We will coordinate with the courier partner to resolve the issue
6. Incorrect Address
-
Please ensure that your shipping address is correct
-
We are not responsible for delivery failures due to incorrect or incomplete addresses
7. International Shipping
-
Currently, we may or may not offer international shipping
-
If available, additional charges and delivery time will apply
8. Contact Information
For any shipping-related queries, contact us:
Email: itva.essence@gmail.com
Phone: 79992 80625
Address: Hadapsar Road, Near Mahadev Nagar, Pune, Maharashtra – 411028
Website: https://itvaessence.in/
9. Important Note
We reserve the right to update this Shipping Policy at any time without prior notice.