Terms & Conditions

Welcome to ITVA Essence. By accessing or using our website https://itvaessence.in/, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

By using this website, you confirm that:

  • You are at least 18 years old or using the site under parental supervision

  • You agree to follow all applicable laws and regulations

  • All information provided by you is accurate and complete

2. Products & Services

  • We strive to display product details, images, and descriptions accurately

  • Slight variations in color or packaging may occur due to lighting or manufacturing changes

  • All products are subject to availability

3. Pricing & Payments

  • All prices listed on the website are in INR and inclusive/exclusive of applicable taxes (as mentioned)

  • We reserve the right to change prices at any time without prior notice

  • Payments must be completed successfully for order confirmation

4. Order Acceptance & Cancellation

  • We reserve the right to accept or reject any order at our discretion

  • Orders may be canceled due to product unavailability, pricing errors, or suspicious activity

  • Customers can request cancellation within a limited time before dispatch

5. Shipping & Delivery

  • Orders are processed and shipped within the specified time mentioned on the website

  • Delivery timelines may vary depending on location and external factors

  • We are not responsible for delays caused by courier services or unforeseen circumstances

6. Returns & Refunds

  • Returns and refunds are subject to our Refund Policy

  • Products must be unused and in original packaging for return eligibility

  • Refunds will be processed after inspection and approval

7. Intellectual Property

  • All content on this website (images, logos, text, design) is the property of ITVA Essence

  • Unauthorized use, reproduction, or distribution is strictly prohibited

8. User Conduct

You agree not to:

  • Use the website for any illegal or fraudulent activity

  • Attempt to hack, damage, or disrupt the website

  • Provide false or misleading information

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products

  • Use of our website is at your own risk

10. Third-Party Services

Our website may use third-party services for payment processing and delivery. We are not responsible for their policies or actions.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

13. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Pune, Maharashtra.

14. Contact Us

For any questions or concerns regarding these Terms & Conditions, contact us:

Email: itva.essence@gmail.com
Phone: 79992 80625
Address: Hadapsar Road, Near Mahadev Nagar, Pune, Maharashtra – 411028
Website: https://itvaessence.in/